TERMS AND CONDITIONS
Hello! Thanks for stopping by Bound to be Creative. I design and sew reversible hats and accessories in my home studio in SE Minnesota.
With a passion for quality and a love of fabric, Bound to be Creative hats are made with function style and flattering fabrics. I am committed to accessorizing women and kids with a hat they will love!
The PROCESSING TIME to make a hat is about 4-5 business days. This means after you purchase your order will take about 4-5 days to make. Please allow a longer if ordering multiple hats. After your hat(s) are made, then they will ship. The total time it takes from the time of purchase to the time you receive your item is 8-10 business days for USA orders, possibly longer depending on Holidays. Please see shipping below.
I ship First Class USPS and PRIORITY MAIL. Your item will ship in 5-7 business days after the order has been purchased. It will arrive in a white box. Upon the creation of the shipping label you will receive an email with a USPS Tracking number - this allows you to follow your awesome package as it is In Transit.
Please return any undamaged products within 10 days of receiving in the original box in which it came. Once the package is in my care and I see everything is okay, I will fully refund you within 24 hours, you will receive an email with the refund amount. Please allow 2-3 business days for your refund to clear in your account.
Please contact me at email@example.com
USA READY TO SHIP
Your item will ship 2-4 business days after receiving your cleared order.
USA CUSTOM / MADE TO ORDER SHIPPING
Your item will ship within 3-5 business days after order has been cleared. Please note that during Holidays it will take longer. Please allow more time if ordering multiple items.
ALL INTERNATIONAL SHIPPING
I do not ship international at this time.
Bound to be Creative does not to take responsibility for the damaged package. If the product itself is damaged please let me know ASAP via email undamaged product.